OUR SALES PROCESS
Explore Your Journey: The Custom Trailer Experience
A seamless process — design in the Adventure Hub, consult our experts, secure with a deposit, track your build, and start your journey.
Design in the Adventure Hub
Discover the perfect trailer with our Hiker Trailer Adventure Hub, a custom trailer configurator that lets you build and compare up to five trailers — exploring different pricing, models, and features to find your ideal match.
Compare up to 5 buildsSubmit and Consult
After creating your dream trailer build, schedule a virtual appointment with our team to discuss your choices, ask questions, and refine your build. Have a one-off customization? We can review it with our engineering team to see if it’s possible.
Virtual consultEasy Deposit Process
Secure your build with a hassle-free $500 deposit, fully refundable for up to two weeks. This deposit assigns your build a unique number and places it in our queue, marking the start of your trailer’s journey.
$500 refundable depositBuild Confirmation
Finalize your trailer design by confirming your choices. We accommodate last-minute changes after your initial order and prior to construction. Later changes can be made once it’s built in a Service Appointment.
Confirm your rigThe Countdown Begins
Experience minimal wait times with our industry-leading lead times of three months or less. Stay updated on your build’s progress with our Trailer Tracker, providing regular status updates as we bring your dream trailer to life.
3 months or lessVirtual Inspection
Once your trailer is complete, we’ll guide you through a detailed virtual inspection to ensure everything meets your expectations. This is the perfect time to ask final questions and schedule post-pickup service work.
Detailed walkthroughFinal Payment and Prep
Our team assists with all the paperwork for your new Hiker Trailer, including titling, MSO, and applicable taxes. We also collaborate with lenders to facilitate independent trailer financing.
Paperwork handledPick Up and Delivery
Choose your preferred way to receive your trailer: visit our main factory, one of our remote showrooms, or opt for direct delivery to your doorstep. At pickup, we perform a walkthrough and hands-on demo of your new trailer and its accessories.
Pickup or deliveryEmbrace the Adventure
Embark on your adventures and become part of our vibrant community. Join campouts, participate in events, and connect with other owners online to share tips, discover secret travel spots, and get inspired.
Join the communityYour journey starts here.
Start a build